Frequently asked questions

Why should I choose Orlando / Winter Park Computer Help?

You will not find another technology support Orlando / Winter Park company with comparable experience, professionalism, affordable rates, and quick turn around time.  We value each customer’s job, project, or issue as if it was our own and dedicate our full energy and expertise in over-exceeding expectations.

How much?

Drop-off / Walk-in repairs receive a free diagnostic, relaying the exact flat fee cost for your approval.  We will need to see it first before being able to provide the exact rate.  Onsite visits are based hourly and on the level of service.

How long do drop-off repairs take?

All computer repairs are performed in the same day brought.  We know you need your computer back fast and are committed to providing swift service.  iPhone repairs take 20 – 30 minutes and iPad repairs take 1 – 3 hours.

Where are you located?

7410 Aloma Av in Winter Park.  We are located between Aloma and Goldenrod Avenues.  You’ll find us on across the street from Walgreen’s.

Do you offer a warranty with your service?

Yes, 60 days for computers and 6 months for smartphones, tablets, and watches.  That being said, feel free to ask us questions or bring up follow-up issues beyond that time as well.  We are not sticklers with warranty dates, and want to ensure you are satisfied with our service and your computer.  Further, if we cannot fix your computer or if you are not satisfied with our service, you are not obligated to pay.  We are committed to you being 100% satisfied with our repair service.

What services does Orlando / Winter Park Computer Help offer?

In a nutshell, we offer onsite and drop-off support.  That includes a vast service offering, including: office IT support, home computer repairs, virus removals, Mac/PC repairs, iPhone/iPad repairs, data recovery and more.  Every year, we implement a new service offering because we love exploring in more tech all the time.  Over the years, we have offered support on drones, Nexus phones, Apple watches, projectors, and other gadgets.  As passionate techs, we are always looking to get our hands on all different kinds of equipment.  If you’re not sure if we support your device, ask us.

Where can I find out more about your company?  Any testimonials or websites to submit reviews?

It warms our hearts to see the positive customer feedback via Yelp, Citysearch, Angie’s List, Google Plus, Yahoo Local, and Facebook.  Over the years, we have also received awards from the same websites for the best computer services in Orlando / Winter Park.  Further, we have been asked to provide our IT expertise for many articles, including:  Forbes, CNBC, Orlando Times, Metro, TimeOut Winter Park, Mac News World, and Processor.  Please note that we definitely do not rest on our laurels as we feel fortunate to service new and existing customers who entrust us with their computers.  Our goal is to engage in a long-term, honest, and mutually satisfying relationship with each and every customer.